Posted by: Brian | November 6, 2009

Save NC Broadband is up and running again

Hi, all. The site is back thanks to requests from some of you. We had taken it down while the NC Legislature was out of session, but as one person put it, the background information still applies. So, everything is back and we’ll keep it up.

Many of you have asked how Greenlight is doing these days. The news is good. We’ve seen a recent uptick in new customer sign-ups and we just added the NFL channel to our TV lineup.

Check back here for updates. Thanks to all of you for your interest and encouragement.

Thanks, again, to all of you for your help with the NC Legislature this year. Because our lawmakers are now out of session, we’re taking down this site for a while.

This issue isn’t going away, though, so we’ll post the site again if and when it’s needed. Greenlight continues to add new customers, thanks to you.

Posted by: Brian | August 11, 2009

NC Lawmakers end 2009 session. Thanks for your help.

Good news for those who care about access to better broadband in NC. After months of wrangling, neither of the bills that were designed to protect broadband monopolies passed. One is still in committee, but it wasn’t completed or signed into law.

This is really encouraging. Wilson continues to add new Greenlight members daily and we’ll keep pushing forward. Thank you for your help, because the social media world really went to bat for us on this one.

That said, the cable company pushed one failed bill in 2007 and two this year. They haven’t made any of them law yet, but I have no doubt they’ll keep trying. HB 1252 may be studied during the winter.

The lawmakers return in May.

If you find the ebb and flow of technology news a little hard to follow, you can find a great summary of tech news each month on the Business Week CEO Guide to Technology.

In the magazine’s most recent podcast, broadband expert Craig Settles mentioned Wilson’s Greenlight as a role model in the deployment of rural broadband.

I’ll let you listen for yourself, but to give you the Cliffs Notes version, Settles talks about the stimulus plan and its national efforts to make broadband available to under-served areas. He also mentions that broadband providers fight local governments or non profits tooth and nail when they want to fill in the gaps.

Posted by: Brian | July 30, 2009

Are you sure you’re getting what you paid for?

Bill Andad of DaniWeb posted this blog entry this month about advertised speeds and actual speeds in the UK. His point is that the broadband ads that often convince you to buy a product turn out to be better than the product.

Here’s a quote: “…sadly it comes as no great shock to anyone that the download speeds to be found in the real world at the consumer end of the equation were nowhere near the advertised rates that persuaded them to sign up for any particular service in the first place.”

Locally, you hear or read ads that say “up to” a certain speed. That’s important, because that “up to” mark is often at 3am when no one else in your neighborhood is online. Ever tried to get online on a snow day?

Old fashioned copper lines and DSL only have so much bandwidth to go around. If your neighbor’s watching his favorite shows or his kids are gaming, odds are he’s eating up some of your bandwidth. The same principal is true for fiber, but there’s a lot more bandwidth to go around. We have configured the Greenlight fiber lines through Wilson’s neighborhoods so that bandwidth shouldn’t be a problem.

Those “blazing” fast or “high” speeds  in the ads might not be quite what you’re expected. Fiber, like Greenlight, offers much more bandwidth so you can get the speeds you paid for.

Posted by: Brian | July 22, 2009

“How does Greenlight work?”

We still get this question from time to time as more people call to ask questions about Wilson’s new network.

Greenlight:

  • is a fiber to the home network. The fiber runs over a separate line that goes straight to your house.
  • runs on the computer, TV,  and phone you’re already using (assuming they’re only a few years old).
  • is owned and operated by the City of Wilson
  • has free, local tech support 24/7
  • is available to every business and home in the City of Wilson
  • offer residential speeds up to 100 Mbps
  • services are often less expensive than traditional cable/phone providers

Greenlight is not:

  • associated in any way with the cable or phone companies. It’s an entirely different technology.
  • DSL
  • wireless
  • WiMax

Fiber is the fastest, most reliable technology for this sort of thing. The City of Wilson’s network is entirely fiber. Here’s a short article that explains it pretty well. The only thing that doesn’t apply here is the cost. The author says fiber is more expensive, but Wilson’s service prices are actually lower than what you’ll find in other places.

If you’re a techie, this is all review; but some citizens, including newcomers, are still learning about this network. Wilson’s Greenlight is the fastest and most reliable service here.

So,  what happens when your town city or shows its interest in providing broadband services? I can only speak from our experience in Wilson, but it’s pretty interesting.

First, the incumbent provider lowered rates. After years of getting a yearly rate hike, they stopped in the City of Wilson. Haven’t had one in a couple of years now.

In fact, check this out. This morning, I went to the website of the cable company to check prices.

Here are the speed and price for the cable company in Raleigh. Click on the image for a better look.

Screen shot of cable company website on July 14, 2009

Broadband rates in Raleigh from the cable company. Screenshot from July 14, 2009

So, for $49.95 a month in Raleigh, you can get up to 7 Mbps for a month. For another 10 bucks, you can get up to 10 Mbps.

Now, compare that to Wilson. Again, same company.

Broadband costs in Wilson from the cable company. Screenshot from July 14, 2009

Broadband rates in Wilson from the cable company. Screenshot from July 14, 2009

How about that?

If you live in Raleigh, you pay more money for lower speeds than people in Wilson get from the same company. If you upgrade to 10 Mbps and live in Raleigh, you’ll pay $59.90 while a Wilson customer 40 minutes east of you pays $46.95. Heck, they don’t even offer 7 Mbps in Wilson. You go straight to 10. Greenlight’s minimum speed is 10 Mbps, too.

They also rolled out all sorts of discounts for packages, as long as customers were willing to sign up for two years.

I understand that they’re a private company and can charge pretty much whatever they want. I do find it interesting, though, that they can create these magically higher speeds for less money in two towns that are so close together. Why do people in Wilson pay less than people in Raleigh? Because people in Wilson have a choice. Greenlight offers the fastest speeds ( up to 100 Mbps residential) at a better value.

If your city is considering a fiber network, just know that those high cable and broadband prices you’ve heard about for so long may loosen up the minute you announce your interest.

You’ve been a patient lot this summer as we’ve watched these monpoly protection bills zig and zag around the NC House and Senate Committees. Finally have some good news to report. Yesterday, lawmakers voted to essentially gut SB 1004. Check it out. The only thing that didn’t change is the name of the bill. All of the language has been changed to accommodate some sort of energy issue. Heck, I don’t think the word “broadband” in the current version.

Way to go! Pressure and letters from you helped send this bad bill to its demise.

That said, HB 1252 is still out there. At the beginning of the summer, the bills were identical. Now, they’re totally different.

Here are the first two sentences of HB 1252, which has been changed to some extent:  The Joint Select Committee on High Speed Internet and the Revenue Laws Study Committee shall study local government owned and operated communication services. The Committees may propose legislation, if appropriate, to regulate the operation of 10 local government owned and operated communication services.

We still think there’s enough regulation right now on municipal broadband providers without creating new laws. I’ll let you know more about HB 1252 as soon as I know. It hasn’t moved since early May.

Posted by: Brian | June 30, 2009

Fiber broadband is big asset for homeowners

New report out by the Fiber to the Home Council says that an overwhelming majority of people who have fiber all the way to the home rank it as a “leading real estate amenity”, according to Gigaom.

Here’s a segment: “A national study of U.S. broadband consumers by RVA LLC Market Research and Consulting shows that fiber-to-the-home ranks higher than green spaces, a neighborhood patrol and a community pool when consumers are evaluating planned communities.” Wilson’s Greenlight is a fiber to the home network.

Fiber to the home is different than copper networks, which still dominate the NC landscape right now. Copper wires are the same technology that brought you cable in the 70s. When I first fired up Mtv as a young kid, I saw it over copper wires. Great for nostalgia, but not so great for the demands of today’s Internet.

Fiber is different. It carries huge amounts of data and is the next generation of true high-speed Internet access. Wilson’s network, Greenlight, is ALL fiber. One cable company even advertises its “advanced fiber network”, but it’s mostly the same copper wires that have been in place for years. Greenlight offers the fastest Internet speeds in NC, and some of the fastest in the US.

Makes it a little more clear why the cable company is trying so hard to prevent Wilson and cities like it from building and maintaining next-generation networks.

Hasn’t been much to report lately in our battle with the monopoly bills. Long story short, our state’s elected leaders have had their hands full this summer and, apparently, neither bill has been worthy of a big push lately.

That said, the lobbyists from the cable company live in those buildings and have been pretty cozy with some lawmakers during our visits. They walk into the the back door of the committee rooms, the door with the sign that says, “For Lawmakers only” and one of them was handed the phone a few weeks ago after I called a senator’s office for more information. He was pretty surprised the assistant handed the phone to him. “Just happened to be walking by” he said. Mm hmm.

June 26th, and as of now, the lawmakers have focused on our state’s fiscal situation instead of passing either of these protectionist bills. That said, these things tend to flare up pretty quickly. Both are en route to study bills right now and could pop up anytime.

I’ll let you know if I hear anything. Thanks to all for everything.

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